Comments on: Ask the Readers: Who Uses Online Bill Pay?

By: zen

zen — Tue, 25 Mar 2008 18:32:55 +0000

I use the billpay from my bank as often as possible (and monitor it like a hawk). I once was burned by using the gas companies bill pay (a “glitch” in their system debited my checking twice). It wasn’t until I had filed complaints with the BBB, the Public Utilities Commission, Consumerist.com and a lot of phone calls until I got refunded in three days (to make the rent payment) vs. the 30 days they told me “was required.”

By: sue

sue — Mon, 24 Mar 2008 00:15:13 +0000

I use My Check Free (www.mycheckfree.com). You can schedule your bills to be paid. They have a list of companies that they support, and it’s a great scheduling site. You can schedule as many payments as you want, as far in advance, and the dates.

By: mypfvoyage

mypfvoyage — Sun, 23 Mar 2008 23:47:40 +0000

I have been using online bill pay for at least the last 3 years. I try to use my banking institutions bill pay unless the merchant has no fees for the using their bill pay. The bill pay system is more convenient than just mailing in a check or money order. The only drawback so far is when the address for the merchant payment center changes. If the payment center moves then you will need to update the address on file with the bill pay provider.

By: Mrs. Micah

Mrs. Micah — Sun, 23 Mar 2008 22:55:01 +0000

I haven’t been able to bring myself to trust automatic online bill pay. But I pay things online unless there’s a fee for it (cable, water both charge) or if it’s not possible (rent). Mostly the cell bill and my charitable donations. Oh, I do have one automatic debit set up to a charitable group I like.